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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ann Granger

October 5, 2023

5  out of  5 rating by Ann Granger
"Ed and his team, especially Chyhita, made the entire process of getting a homeowner's and auto policy so incredibly easy!! Chyhita was responsive and knowledgeable. Call Ed Santos State Farm for your insurance needs!!!"

Melvin Requeno

September 17, 2023

5  out of  5 rating by Melvin Requeno
"Thank you for your great service."

Joshua Collins

September 1, 2023

5  out of  5 rating by Joshua Collins
"I was looking for extra life insurance to go along with my employer provided. the team was very helpful would recommend to anyone"

Aura Sorto

September 1, 2023

5  out of  5 rating by Aura Sorto
"Great service. I felt like a valued customer."

Mita Kapaldo

August 31, 2023

5  out of  5 rating by Mita Kapaldo
"Ed Santos is a true professional. He and his team are pleasant, kind, courteous, helpful, and trustworthy. They are proficient at their job and they provide the best customer service to all their clients and prospective clients, they genuinely care. I would recommend them to anyone who is looking to protect their future, their family, home, and even their cars."

Rita Glover

August 8, 2023

5  out of  5 rating by Rita Glover
"As always I'm a very satisfied customer when it comes the services you provide. Your compassion, hard work, and dedication never goes unnoticed you guys rock!"

Wilbert N King

May 25, 2023

5  out of  5 rating by Wilbert N King
"Chyhita and Sonika were very easy to work with and provided me with exactly what I wanted. I will not hesitate to recommend this agency or to do future work with them. Wilbert. King."

Angelita Gonzalez

May 24, 2023

5  out of  5 rating by Angelita Gonzalez
"Excelente customer service from Chy. She was soo prompt and kind, and she saved us $100 dollars from our current auto insurance with more benefits!"

Raquel Perez

May 9, 2023

5  out of  5 rating by Raquel Perez
"I was having issues with my Auto Loan Insurance and I since I work really closed to Mr. Santos location in Mapledale , I asked him About their Insurance Policy and they contact my husband right away with the details and we like the quote they presented to us so We decided to move forward and save some Money . Love 💕 their service and professionalism . Thanks Mr. Santos ."

Angie Montes

May 8, 2023

5  out of  5 rating by Angie Montes
"Great business with awesome reputation! 100% recommend this Agency. I am so grateful for the service that they have provided me Mr. Santos and Scarlet has been awesome I greatly appreciate them."

Isabella Paniagua

April 26, 2023

5  out of  5 rating by Isabella Paniagua
"I was looking for life insurance for my husband and I called few companies but none of them returned my calls or emails and the receptionist was in bad mood they were so rude when I wanted to speak to an agent to get more information until I Google something near my house to go in person and I found Mr Santos on my list and his office it’s like 5 minutes away from my house. I decided to call before and that was the day everything change for Us he provided great services he is bilingual English/Spanish he went above and beyond to help me and my husband and offered me great quotes and great service I didn’t need to come to see him everything was done by phone and emails :) great communication and we ended up getting our life insurance and our automobiles covered as well. Staff Very professional thank you MR Ed Santos :) ⭐️⭐️⭐️⭐️⭐️"

Ashantie L. Taylor

April 12, 2023

5  out of  5 rating by Ashantie L. Taylor
"I am a predecessor client of Lou Soscia's and very happy to now be a client of Ed Santos. I have only had State Farm insurance since buying my first car over 20 years ago and know good insurance agents when I meet them. Ed is personable, professional, knowledgable, and has sincere compassion for his client's needs. I am always able to reach him if needed and each time we have a conversation I leave that discussion feeling more enlightened and educated than before. His method of offering services comes from a place of honesty and integrity and not the usual money-grab you see many other companies operating. He simply wants your family to be covered in the best way possible and I appreciate that about him. I would highly recommend Ed to my family, friends, and colleagues and wish him nothing but continued success."

Telma Contreras

April 7, 2023

5  out of  5 rating by Telma Contreras
"Chy Portillo me ayudo con la cotización de seguro de vida del cual yo no tenia la información y ella fue muy profesional y contesto a todas mis preguntas y mis dudas y fue muy amable, y si no tenia la respuesta para alguna pregunta ella lo consultaba con el equipo de trabajo de la oficina de Ed Santos. Exelente servicio."

Jeannette Lopez

April 7, 2023

5  out of  5 rating by Jeannette Lopez
"Chy es muy buena en su trabajo y aunque no tengo State farm se que son muy recomendados por su buen trabajo me gusta"

Doris Myrick

April 7, 2023

5  out of  5 rating by Doris Myrick

Marlon Goulbourne

April 7, 2023

5  out of  5 rating by Marlon Goulbourne
"Ed is so caring. I felt like he and his staff had my best interest in mind, He actively looked for deals and discounts that I didn’t think about. He cut my insurance rate by half. I appreciate the work he did and the money he is saving me."

MShafiq 1972

March 29, 2023

5  out of  5 rating by MShafiq 1972
"Awesome customer service, friendly, and helpful staff especially Ms Chyhita Portillo who I spoke with."

Tiffany Atencio

January 31, 2023

5  out of  5 rating by Tiffany Atencio
"They are always a pleasure. I have my life,auto and jewelry insurance through them. This is the first time I've dealt with an all inclusive company. The ladies here and Ed himself are very flexible and understanding. They are always so polite and considerate of my time. They are always on top of their reminders as well."

Jason Silva

December 2, 2022

5  out of  5 rating by Jason Silva
"excellent service I love the attention it gives me"

Juan Ramos

November 16, 2022

5  out of  5 rating by Juan Ramos
"I am so grateful for the service that they have provided me Mr. Santos and scarlet has been awesome I greatly appreciate them for always going the extra miles for their clients"

David Claude

November 14, 2022

4  out of  5 rating by David Claude
"State farm over all is 8plus but to the Ed Santos Agency is great give them a tripple AAA plus personally because all the rept are five star people."

Michelle Ventura

November 8, 2022

5  out of  5 rating by Michelle Ventura
"I never knew about life insurance policies or the importance of having one. Ed and Skarlett have helped me tremendously to see why it is important to have one. Whenever I have questions about my policies, they are quick to look into the matter and assist in that aspect. Skarlett is so sweet, and if there is a matter or question that she does not know the answer to she will call back office or look into it with others until she finds the answers. By her doing that, it helps me to see that customers’ needs are important for her. Thank you so much!"

nancy rivera

November 8, 2022

5  out of  5 rating by nancy rivera
"Recently, I was looking to switch car insurance, where I was looking for better prices and better services, and I found Ed Santos, State Farm. I am very grateful to the agent who helped me, with them I feel safer and I know they will be there when I needed. Thank you! !!"

Michelle Pinto

November 8, 2022

5  out of  5 rating by Michelle Pinto
"Amazing service!"

Pamela Chicas

October 20, 2022

5  out of  5 rating by Pamela Chicas
"Great business with awesome reputation! 100% recommend this Agency. They're good and honest people. Unlike other companies l had in the past, They're attentive and with Patience they listen to your questions and concerns and with great detail they explained everything you need to know so you can make the best decision for you & your family. I like that l was able to take some time to think about the different options and then without any pressure come back with my own decision. I recommend you give it a chance, see for your self how great they're and educate yourself on how important life insurance is today. Plus consultations are free you won't lose anything just gained knowledge. Thank you to Skarlett and Boyett Santos."