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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terrenia Lewis

December 25, 2025

5  out of  5
rating by Terrenia Lewis
"Chy was very kind and professional in giving our insurance quote. She is a very good agent."
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Chandler Lewis

December 25, 2025

5  out of  5
rating by Chandler Lewis
"Chyhita was very professional and polite. Presented the information honestly and gave a good quote. Chyhita is a good agent."
We responded:
"Hi Chandler- thank you for your kind words."
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Marcos Avalos

December 24, 2025

5  out of  5
rating by Marcos Avalos
"Good customer service Great price And prompt service"
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sissy boyce

December 24, 2025

5  out of  5
rating by sissy boyce
"Chyita portio was very helpful as well as informative thnx"
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Jefry Ayala

December 24, 2025

5  out of  5
rating by Jefry Ayala
"I had a great experience with Ed Santos' team. The staff was professional, knowledgeable, and always willing to answer all my questions. They took the time to explain my coverage options and helped me choose the best plan. Chy helped me navigate through the process which gave me peace of mind knowing I’m well covered."
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Kiama Anthony Bishop

December 24, 2025

5  out of  5
rating by Kiama Anthony Bishop
"Chyhita is helping me with life insurance for new baby. Very helpful and knowledgeable. Highly recommend."
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Catherine Gonzalez

December 23, 2025

5  out of  5
rating by Catherine Gonzalez
"This insurance agency has been incredibly helpful and professional. They were quick to respond during my claim and guided me through the entire process, making a stressful situation much easier. After my accident, they handled everything efficiently and made sure my accident insurance coverage worked exactly as it should. Their communication was fast, clear, and reassuring. I highly recommend them to anyone looking for reliable insurance and excellent customer service."
We responded:
"Hi Ms. Gonzalez, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! Glad you are doing well after the accident! If there is anything else we can do for your insurance needs, just let us know! Thank you. "
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Isaac

December 23, 2025

5  out of  5
rating by Isaac
"very kind and attentive"
We responded:
"Hello Isaac- Thank you for your positive feedback! Here at the Ed Santos State Farm agency and I are happy to be your good neighbor! Please do not hesitate to call for any questions. Thank you. "
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Pam Rife

December 17, 2025

5  out of  5
rating by Pam Rife
"I had an excellent experience working with my State Farm agent Chyhita H Portillo, during the setup of my new homeowners insurance. She was incredibly knowledgeable, patient, and responsive, and took the time to walk me through every step of the process. The entire setup was smooth and stress-free thanks to her attention to detail and dedication to great customer service. I highly recommend this agent to anyone looking for reliable and trustworthy insurance support."
We responded:
"Hi Ms., Rife- Thank you so much for your kind words and thoughtful feedback! I’m thrilled to hear that your experience working with Chyhita was smooth and stress-free. She truly is dedicated to providing knowledgeable and attentive service, and I’m glad that came through during your homeowner's insurance setup. We appreciate your recommendation and the trust you’ve placed in us. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing the Ed Santos State Farm agency!"
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José Enrique López

November 26, 2025

5  out of  5
rating by José Enrique López
"Gracias a Chy Portillo por responder todas mis preguntas y ayudarme a resolver mis dudas."
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Dayana Hurtado

November 25, 2025

5  out of  5
rating by Dayana Hurtado
"Excelete atencioʻn de parte de CHAY, Super agradecidad por su buen trato y amabilidad, Siempre atenta con su clientes. Gracias"
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Elmer Chi

November 25, 2025

5  out of  5
rating by Elmer Chi
"Sinceramente me gusta trabajar con chy ,ella siempre sabe como ayudarme con mis necesidades, me explico muy bien sobre el seguro de vida y finalmente voy hacer una solicitud, ella es una persona muy amable y muy valiosa para esta compañía, y también ayuda a mi familia con sus necesidades del seguro , realmente se las recomiendo ella las va ayudar con lo que necesiten con toda la amabilidad, excelente servicio ⭐⭐⭐⭐⭐"
We responded:
"Elmer- Me alegro mucho que les a podido ayudar con tus polizas de auto y casa. Realmente el honor es departe de Ed Santos State Farm Agency, nuestros licensiados como Chy estan dedicados ayudarte no solamente de ahorrar pero lo mas importante es de que entiendas muy bien tu polizas y que State Farm te apolle en un incidente. Si tienes otras preguntas, llamame directamente. Bienvenido a la agencia de Ed Santos State Farm y apreciamos su negocio!"
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Ronny Taborga

November 25, 2025

5  out of  5
rating by Ronny Taborga
"Detailed oriented and helpful with answering any and all questions!"
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Monica Rios

November 25, 2025

5  out of  5
rating by Monica Rios
"Ed was fantastic, he went above and beyond to help me, managing to reduce my premium by more than half, and a better coverage. I love my new insurance rate and truly appreciate his professionalism and effort. Highly recommended!"
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Susan Stout ;-;

November 25, 2025

5  out of  5
rating by Susan Stout ;-;
"Amazing service, Benlla was very helpful in getting me the best prices for my car."
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Jessica Canoy

November 14, 2025

5  out of  5
rating by Jessica Canoy
"Great customer experience from this team, specifically Benlla! She’s been great with helping us with our policies. Very happy with our experience."
We responded:
"Hello Ms. Canoy- Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Ed Santos State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Madisen Nelson

November 14, 2025

5  out of  5
rating by Madisen Nelson
"Extremely helpful team!!"
We responded:
"Hi Ms. Nelson, we appreciate your review! We are delighted to know you had a great experience with our office at the Ed Santos State Farm agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alec Mulgrave

October 29, 2025

5  out of  5
rating by Alec Mulgrave
"Great service from this team! I especially appreciate their patience through my busy work schedule. I was recommended to check them out by the owner himself, Ed, and I’m glad to have found an auto insurance policy that was about half of what I was previously paying! That was big for me especially since I’ve been with my previous carrier for many years."
We responded:
"Mr. Mulgrave- We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for trusting the Ed Santos State Farm agency. "
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Genny Stout

October 24, 2025

5  out of  5
rating by Genny Stout
"Great service! The team is helpful, professional, and makes everything easy to understand"
We responded:
"Mrs. Stout- We appreciate your review! We are delighted to know you had a great experience with our office at the Ed Santos State Farm agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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cami durantes

October 24, 2025

5  out of  5
rating by cami durantes
"Amazing service when arrived! They were very professional and helpful when quoting my car and answered all the questions I had. Would definitely come again and recommend it to friends and family!"
We responded:
"Ms. Durantes- Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us at the Ed Santos State Farm agency; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Elias Portillo

September 29, 2025

5  out of  5
rating by Elias Portillo
"Ed Santos and his team are always willing to help with the best service and they’re very friendly . Prices are affordable. It’s great insurance , I would recommend to everyone ."
We responded:
"Thank you, Mr. Portillo, for your review! My State Farm team and I, are here to help, please do not hesitate to reach out to us. Thank you again! "
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Ismael

September 24, 2025

5  out of  5
rating by Ismael
"Excelente servicio y atención por parte del Sr. Santos, me respondió todas las preguntas que tenía de los seguros de vida y me ayudó a elegir lo que realmente necesito, Recomendadisimo, elijan seguro de vida que la familia se queda por si faltamos un día"
We responded:
"Thank you, Ismael, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Ed Santos State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Christopher Gonzalez

September 13, 2025

5  out of  5
rating by Christopher Gonzalez
"The agency people are friendly and helpful. When I had issues with my car. I received helpful advice and reasonable prices. I enjoyed having the insurance."
We responded:
"Mr. Gonzalez, We sincerely appreciate your feedback. Please feel free to reach out if you have any questions or concerns about your policies with us, so we can promptly assist you."
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nervan el-turkey

September 4, 2025

5  out of  5
rating by nervan el-turkey
"“I had an outstanding experience with Chyhita customer service representative who truly went above and beyond. Even though my issue wasn’t expected to be resolved immediately, she responded quickly and addressed all of my concerns with great professionalism and friendliness. She even followed up with another company on my behalf, ensuring everything was taken care of. I really appreciate the dedication and excellent service. Keep up the great work!” Thank you is not enough!"
We responded:
"Thank you Mrs. Nervan for reviewing the Ed Santos State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Iliana Castro

August 28, 2025

5  out of  5
rating by Iliana Castro
"The attention is excellent and they respond well to any questions you may have. I recommend it."
We responded:
"Hi Ms. Castro, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you again. "