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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Noe Portillo

February 7, 2026

5  out of  5
rating by Noe Portillo
"Chyhita Portillo, she is a good employee!!!"
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Joel Portillo Martinez

February 6, 2026

5  out of  5
rating by Joel Portillo Martinez
"Me gusta statefarm y también me gusta Chyhita Portillo como ella atiende alos clientes es amable y cómo puede explicar las cosas más claro que el agua ☺️"
We responded:
"Mr. Portillo we appreciate your inputs. Please let us know if there's any additional questions. We offer variety of products to protect your family. Thank you."
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Victor Manuel Lopez

February 5, 2026

5  out of  5
rating by Victor Manuel Lopez
"Exelente servicio exelente precio en mis pólizas de mis autos chyhita portillo muy amable servicial 100% recomendada"
We responded:
"Mr. Lopez- Thank you so much for your wonderful feedback! We're thrilled to hear that Chyhita provided you with excellent service and that you’re happy with the pricing on your car insurance policies. Your recommendation means a lot to us!"
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Douglas Guevara

January 15, 2026

5  out of  5
rating by Douglas Guevara
"Very professional and efficient. They exceeded my expectation. Highly recommend."
We responded:
"Thank you, Mr. Guevara, Douglas, for your kind words! We’re delighted to hear that our service was professional and efficient, and that we exceeded your expectations. Your high recommendation means a great deal to us!"
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Cruz Garcia

January 9, 2026

5  out of  5
rating by Cruz Garcia
"Rafael Durantes was of great help , he helped me moved from my previous insurance company to State Farm and at a great and reasonable cost."
We responded:
"Thank you, Mr. Garcia, Cruz, for sharing your experience! We're glad to hear that Rafael was able to assist you smoothly in switching to State Farm with a great and reasonable rate. We appreciate your trust and look forward to serving you! Glad to have you here with us! "
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Yulia Abebe

January 9, 2026

5  out of  5
rating by Yulia Abebe
"Called this office to get an auto quote and had a really good experience. They were really friendly and professional, and they explained everything clearly. I also appreciated how helpful they were. Would definitely recommend!"
We responded:
"Thank you, Yulia Abebe, for your wonderful feedback! We're happy to hear that our team was friendly, professional, and made the process easy to understand. It’s great to know you felt well supported. We truly appreciate your recommendation!"
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Nina Alfaro

January 9, 2026

5  out of  5
rating by Nina Alfaro
"Benllas was amazing and so helpful"
We responded:
"Thank you, Nina Alfaro, for sharing your experience! We're glad Benllas was able to assist you so effectively and make a positive impression. We truly appreciate your feedback!"
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Terrenia Lewis

December 25, 2025

5  out of  5
rating by Terrenia Lewis
"Chy was very kind and professional in giving our insurance quote. She is a very good agent."
We responded:
"Thank you, Mrs. Lewis, Terrenia for your thoughtful feedback! We're happy to hear that Chy provided you with kind and professional service. She truly is a great! and we appreciate you recognizing her efforts!"
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Chandler Lewis

December 25, 2025

5  out of  5
rating by Chandler Lewis
"Chyhita was very professional and polite. Presented the information honestly and gave a good quote. Chyhita is a good agent."
We responded:
"Hi Chandler- thank you for your kind words."
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Marcos Avalos

December 24, 2025

5  out of  5
rating by Marcos Avalos
"Good customer service Great price And prompt service"
We responded:
"Thank you, Marcos Avalos, for your positive feedback! We're glad to hear you appreciated our customer service, competitive pricing, and promptness. We look forward to continuing to serve you!"
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sissy boyce

December 24, 2025

5  out of  5
rating by sissy boyce
"Chyita portio was very helpful as well as informative thnx"
We responded:
"Thank you, Sissy Boyce, for your kind words! We're happy to hear that Chyhita was both helpful and informative. We appreciate your feedback!"
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Jefry Ayala

December 24, 2025

5  out of  5
rating by Jefry Ayala
"I had a great experience with Ed Santos' team. The staff was professional, knowledgeable, and always willing to answer all my questions. They took the time to explain my coverage options and helped me choose the best plan. Chy helped me navigate through the process which gave me peace of mind knowing I’m well covered."
We responded:
"Thank you, Jeffrey Ayala, for sharing your experience! We're delighted to hear that Ed Santos' team provided professional and knowledgeable service, and that Chy and the staff took the time to guide you through your coverage options. It’s great to know you feel confident and well covered. We truly appreciate your trust!"
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Kiama Anthony Bishop

December 24, 2025

5  out of  5
rating by Kiama Anthony Bishop
"Chyhita is helping me with life insurance for new baby. Very helpful and knowledgeable. Highly recommend."
We responded:
"Congratulations on the arrival of your new baby, Kiama! We’re so happy Chyhita could be there to support you and provide helpful guidance with life insurance during such a special moment. Thank you for your kind recommendation—it means a lot to all of us! Wishing your growing family all the best!"
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Catherine Gonzalez

December 23, 2025

5  out of  5
rating by Catherine Gonzalez
"This insurance agency has been incredibly helpful and professional. They were quick to respond during my claim and guided me through the entire process, making a stressful situation much easier. After my accident, they handled everything efficiently and made sure my accident insurance coverage worked exactly as it should. Their communication was fast, clear, and reassuring. I highly recommend them to anyone looking for reliable insurance and excellent customer service."
We responded:
"Hi Ms. Gonzalez, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! Glad you are doing well after the accident! If there is anything else we can do for your insurance needs, just let us know! Thank you. "
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Isaac

December 23, 2025

5  out of  5
rating by Isaac
"very kind and attentive"
We responded:
"Hello Isaac- Thank you for your positive feedback! Here at the Ed Santos State Farm agency and I are happy to be your good neighbor! Please do not hesitate to call for any questions. Thank you. "
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Pam Rife

December 17, 2025

5  out of  5
rating by Pam Rife
"I had an excellent experience working with my State Farm agent Chyhita H Portillo, during the setup of my new homeowners insurance. She was incredibly knowledgeable, patient, and responsive, and took the time to walk me through every step of the process. The entire setup was smooth and stress-free thanks to her attention to detail and dedication to great customer service. I highly recommend this agent to anyone looking for reliable and trustworthy insurance support."
We responded:
"Hi Ms., Rife- Thank you so much for your kind words and thoughtful feedback! I’m thrilled to hear that your experience working with Chyhita was smooth and stress-free. She truly is dedicated to providing knowledgeable and attentive service, and I’m glad that came through during your homeowner's insurance setup. We appreciate your recommendation and the trust you’ve placed in us. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing the Ed Santos State Farm agency!"
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José Enrique López

November 26, 2025

5  out of  5
rating by José Enrique López
"Gracias a Chy Portillo por responder todas mis preguntas y ayudarme a resolver mis dudas."
We responded:
"Muchas gracias por tus amables palabras. Nos alegra saber que Chy Portillo pudo responder todas tus preguntas y ayudarte a aclarar tus dudas. ¡Estamos aquí para ayudarte en lo que necesites!"
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Dayana Hurtado

November 25, 2025

5  out of  5
rating by Dayana Hurtado
"Excelete atencioʻn de parte de CHAY, Super agradecidad por su buen trato y amabilidad, Siempre atenta con su clientes. Gracias"
We responded:
"Thank you, Dayana Hurtado, for your kind words! We’re so grateful for your appreciation of Chay’s excellent attention, kindness, and always being attentive to her clients. Your feedback means a lot to us!"
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Elmer Chi

November 25, 2025

5  out of  5
rating by Elmer Chi
"Sinceramente me gusta trabajar con chy ,ella siempre sabe como ayudarme con mis necesidades, me explico muy bien sobre el seguro de vida y finalmente voy hacer una solicitud, ella es una persona muy amable y muy valiosa para esta compañía, y también ayuda a mi familia con sus necesidades del seguro , realmente se las recomiendo ella las va ayudar con lo que necesiten con toda la amabilidad, excelente servicio ⭐⭐⭐⭐⭐"
We responded:
"Elmer- Me alegro mucho que les a podido ayudar con tus polizas de auto y casa. Realmente el honor es departe de Ed Santos State Farm Agency, nuestros licensiados como Chy estan dedicados ayudarte no solamente de ahorrar pero lo mas importante es de que entiendas muy bien tu polizas y que State Farm te apolle en un incidente. Si tienes otras preguntas, llamame directamente. Bienvenido a la agencia de Ed Santos State Farm y apreciamos su negocio!"
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Ronny Taborga

November 25, 2025

5  out of  5
rating by Ronny Taborga
"Detailed oriented and helpful with answering any and all questions!"
We responded:
"Thank you, Ronny Taborga, for your wonderful feedback! We’re glad to hear that you found our team detailed-oriented and helpful in answering all your questions. We appreciate your trust and look forward to assisting you again!"
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Monica Rios

November 25, 2025

5  out of  5
rating by Monica Rios
"Ed was fantastic, he went above and beyond to help me, managing to reduce my premium by more than half, and a better coverage. I love my new insurance rate and truly appreciate his professionalism and effort. Highly recommended!"
We responded:
"Hi Monia, thank you so much for your kind words! I’m really glad I could help you find better coverage at a rate you love. It was a pleasure working with you, and I truly appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out!"
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Susan Stout ;-;

November 25, 2025

5  out of  5
rating by Susan Stout ;-;
"Amazing service, Benlla was very helpful in getting me the best prices for my car."
We responded:
"Thank you, Susan, for your wonderful feedback! I’m glad Benlla could assist you in finding the best prices for your car insurance. We appreciate your trust and are here to help anytime!"
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Jessica Canoy

November 14, 2025

5  out of  5
rating by Jessica Canoy
"Great customer experience from this team, specifically Benlla! She’s been great with helping us with our policies. Very happy with our experience."
We responded:
"Hello Ms. Canoy- Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Ed Santos State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Madisen Nelson

November 14, 2025

5  out of  5
rating by Madisen Nelson
"Extremely helpful team!!"
We responded:
"Hi Ms. Nelson, we appreciate your review! We are delighted to know you had a great experience with our office at the Ed Santos State Farm agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alec Mulgrave

October 29, 2025

5  out of  5
rating by Alec Mulgrave
"Great service from this team! I especially appreciate their patience through my busy work schedule. I was recommended to check them out by the owner himself, Ed, and I’m glad to have found an auto insurance policy that was about half of what I was previously paying! That was big for me especially since I’ve been with my previous carrier for many years."
We responded:
"Mr. Mulgrave- We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for trusting the Ed Santos State Farm agency. "