State Farm® Insurance Agent Ed Santos

"I have been with this broker’s office for decades, and have always received top of the line service and reasonable quotes. I like dealing with a local office instead of a random and unknown representative. Thank you Chyhita for your prompt and thorough review of my needs and recent quotes."

"I am happy that this section where people can have a guide and be guided by means of sincere comments exists. In my experience with Ed Santos State Farm, I can say that they are very friendly, kind and efficient. I like that they speak spanish, and us “latinos” can have limitless information. Thank you Chy, Scarlet, and Sr Santos. Me alegra tener este medio donde las personas podemos tener una guía y guiarnos por medio de comentarios sinceros. En mi experiencia con aseguranza Ed Santos SF, puedo decir que son muy serviciales, amables y eficientes, me encanta que hablan español y los latinos podemos tener información sin límite. Gracias Chy, Scarlet y Sr Santos."

"Mr. Ed Santos is great to work with! He's very knowledgeable and does an excellent job at explaining your coverage options and creating a policy that will best fit your needs. Mr. Ed Santos is honest and informative and does not try to upsell you or pressure you to decide like many other agents do. Also, I can always count on Skarlett, able to handle anything I throw at her with such ease and care. Skarlett, you are AWESOME!!!! When I needed proof to give the bank that one of the cars had insurance, to be honest, I didn't know what it was like because I was never involved in the insurance process, but my husband was so busy he couldn't call. So I decided to call, and Skarlett took care of me, and without explaining much, she knew what I was talking about, and after a few minutes, she told me that she had already sent it to my husband’s email. I was impressed on how quickly she was able to provide a resolution. I am so grateful, knowing that they are honest people and that they will be there to help us. Thank you, Ed Santos, for your professionalism and honesty and for the excellent service team you have!! 100% recommended. Algo importante para mí es que hablan Español!!!"

"Esta agencia no hace un buen trabajo. Inicialmente me ofrecieron un precio, tome la poliza a raiz de ese precio. A las 2 semanas me llamaraon del departamento de underwriting y mi poliza subio mas de $100 dolares. Cancele la poliza y de igual manera, a la semana me cobraron. Me dijeron que me iban a devolver el dinero en 15 dias habiles. Ya paso 1 mes y no me han regresado el dinero. Hoy hable con ellos y me dijeron que enviaron el cheque a la direccion equivocada. Que lo enviaran nuevamente y que tengo que esperar nuevamente otros 15 dias habiles.....muy mal servicio. Ahora estoy con Progressive pagando el 30% menos"

"Ed Santos is a true professional. He and his team are pleasant, kind, courteous, helpful, and trustworthy. They are proficient at their job and they provide the best customer service to all their clients and prospective clients, they genuinely care. I would recommend them to anyone who is looking to protect their future, their family, home, and even their cars."

"I was having issues with my Auto Loan Insurance and I since I work really closed to Mr. Santos location in Mapledale , I asked him About their Insurance Policy and they contact my husband right away with the details and we like the quote they presented to us so We decided to move forward and save some Money . Love 💕 their service and professionalism . Thanks Mr. Santos ."

"I was looking for life insurance for my husband and I called few companies but none of them returned my calls or emails and the receptionist was in bad mood they were so rude when I wanted to speak to an agent to get more information until I Google something near my house to go in person and I found Mr Santos on my list and his office it’s like 5 minutes away from my house. I decided to call before and that was the day everything change for Us he provided great services he is bilingual English/Spanish he went above and beyond to help me and my husband and offered me great quotes and great service I didn’t need to come to see him everything was done by phone and emails :) great communication and we ended up getting our life insurance and our automobiles covered as well. Staff Very professional thank you MR Ed Santos :) ⭐️⭐️⭐️⭐️⭐️"

"I am a predecessor client of Lou Soscia's and very happy to now be a client of Ed Santos. I have only had State Farm insurance since buying my first car over 20 years ago and know good insurance agents when I meet them. Ed is personable, professional, knowledgable, and has sincere compassion for his client's needs. I am always able to reach him if needed and each time we have a conversation I leave that discussion feeling more enlightened and educated than before. His method of offering services comes from a place of honesty and integrity and not the usual money-grab you see many other companies operating. He simply wants your family to be covered in the best way possible and I appreciate that about him. I would highly recommend Ed to my family, friends, and colleagues and wish him nothing but continued success."

"Chy Portillo me ayudo con la cotización de seguro de vida del cual yo no tenia la información y ella fue muy profesional y contesto a todas mis preguntas y mis dudas y fue muy amable, y si no tenia la respuesta para alguna pregunta ella lo consultaba con el equipo de trabajo de la oficina de Ed Santos. Exelente servicio."

"They are always a pleasure. I have my life,auto and jewelry insurance through them. This is the first time I've dealt with an all inclusive company. The ladies here and Ed himself are very flexible and understanding. They are always so polite and considerate of my time. They are always on top of their reminders as well."